9/15/2023 0 Comments Kindle for mac keeps crashing![]() If you see any errors, please contact our support team before proceeding with the following steps. Select 'Sync Log' to ensure that your sync was successful. If you are not signed in, you will be prompted to sign into your Olive Tree account. Open the Study Center by clicking the icon in the upper right corner of the app You will need an Olive Tree account to sync your annotations. This will ensure that your notes, highlights, etc., are synced to your Olive Tree account on our servers. Sync your annotations before continuing with troubleshooting steps. ![]() If at any point you feel uncomfortable with the troubleshooting process, please feel free to contact our support team. Include a specific description of the issue you’re having and one of our support members will contact you as quickly as possible. Follow this guide and only take as many steps as needed to get your issue resolved. Each problem is unique, so it’s possible that some of these steps may not be relevant to your particular issue. Learn more about file syncing limitations.This guide should be used if you are experiencing problems with the Olive Tree Bible App on your Mac. Use selective sync to sync fewer files to your computer or sync them in smaller batches. If you’re adding or syncing a large number files, add or sync them in batches Reinstall the Dropbox desktop app to ensure you’re using the latest version. If it’s not, update your operating system. Make sure Dropbox supports your computer and operating systemĬheck our system requirements article to make sure the device and operating system you’re using are supported by Dropbox. If you’re enrolled in a beta or early access version of the Dropbox desktop app, upgrade to the latest stable build of the Dropbox desktop app. Check if the Dropbox app is up to date on your device: Your device settings determine whether you have to update the apps on your device manually or if they’re updated automatically. Make sure the Dropbox desktop app is up to date If you’re on a Dropbox Business team, contact your admin. If none of the above options fix the problem, c ontact Dropbox support. ![]()
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